9wickets Terms & Conditions — Rules and Conditions of Use
This page was last updated in 2025. Please read the full terms and conditions carefully before using the platform.
General Terms & Conditions of Use
1. Eligibility to Use the Service
To register on the 9wickets platform and use any of its services, users must be at least 18 years of age. The platform may request necessary identification documents at any time for age verification. Only legal citizens or residents of Bangladesh may open an account on this platform. A user may only operate one account, and opening multiple accounts is strictly prohibited. Registering under someone else's identity or with false information may result in account suspension or cancellation.
2. Account Management & Security
The user is solely responsible for keeping their account login credentials, password, and personal details completely confidential. Any unauthorized activity detected on the account should be reported to the support team immediately. 9wickets will never ask for your password via phone or email — any such request should be considered fraudulent. Transferring or selling the account to a third party is strictly prohibited. It is recommended to change your password regularly to ensure security.
3. Deposits, Withdrawals & Financial Transactions
All financial transactions on the platform are conducted in Bangladeshi Taka (৳ BDT). Information regarding minimum and maximum deposit and withdrawal limits Deposit Page is provided in detail. Users must only use payment methods registered in their own name; transactions through third parties are not permitted. If involvement in money laundering or fraudulent activity is found, the account will be immediately suspended and the relevant authorities will be notified. Withdrawal requests are processed within the specified timeframe after verification.
4. Bonuses & Promotional Offers
All bonuses and promotional offers provided on 9wickets are subject to specific terms and conditions. Bonuses cannot be withdrawn directly without meeting the wagering requirements. If evidence of bonus abuse is found, the platform reserves the right to cancel it. A bonus offer can only be claimed once, and attempting to collect bonuses through multiple accounts is strictly prohibited. VIP members have separate exclusive offers which VIP Page will be visible.
5. Responsible Gaming & Restrictions
9wickets believes in responsible gaming and places the highest priority on user protection. The platform offers users deposit limits, time limits, and self-exclusion options. If signs of excessive gambling appear, users can request to temporarily suspend their account. Using automation tools, bots, or scripts to operate games on the platform is strictly prohibited. For more information on responsible gaming, visit our Responsible Gaming Page View.
6. Dispute Resolution & Right to Amend
In the event of any dispute or complaint, it is recommended to contact the support team first. The support team will review the complaint within a reasonable time and attempt to provide a resolution. 9wickets reserves the right to partially or fully modify these terms and conditions at any time. Continued use of the platform after any changes will be deemed as acceptance of the new terms and conditions. For any questions or clarifications, contact our FAQ Page Visit.
Summary of Key Rules
Registration & Identity Verification
Registration must be completed with accurate and complete personal information. An account created with false information may be cancelled at any time. Responding to identity verification requests in a timely manner is mandatory. Withdrawals may be restricted until the KYC process is completed.
Fair Play Guarantee
Any form of manipulation, fraud, or unethical methods to gain advantage on the platform is strictly prohibited. Attempting to influence game outcomes using software or tools may result in permanent account closure. All games are operated through impartial algorithms.
Financial Transaction Rules
All payments must be from valid and verifiable sources. If a suspicious transaction is identified, the account may be temporarily suspended for investigation. Withdrawals follow the same method as the original deposit.
Contact & Support Policy
All communication through support channels must be conducted in a respectful and polite manner. Sending harassing or offensive messages may result in restrictions being placed on the account. The support team is always ready to help sincerely.
Done reading the terms? Get started now
Join 9wickets and enjoy the best online gaming experience in Bangladesh. Registration takes just a few minutes, and you can start playing your favorite games today. If you have any questions, visit our FAQ page or contact our support team.